Avant Fashion ("Orientique", "we", "us" or "our") is owned and operated by Avant Fashion Brands. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what personal information we collect, how we use and disclose it, and the choices you have. It applies to the Avant Fashion website (the "Website") and to purchases and accounts made through it.
We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy legislation (including, where applicable, Québec's Act respecting the protection of personal information in the private sector, and British Columbia's and Alberta's Personal Information Protection Acts).
Depending on how you interact with us, we may collect:
We collect personal information directly from you when you create an account, place an order, contact us, or subscribe to our communications; automatically as you use the Website (via cookies and analytics); and, in limited cases, from third parties such as our payment, shipping and (for trade accounts) credit-reference providers.
We collect, use and disclose personal information for purposes including:
By providing your personal information and using the Website, you consent to the collection, use and disclosure of your personal information as described in this Policy. We obtain express consent where required (for example, for marketing emails). You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice — for example, you can unsubscribe from marketing emails using the link in any such email or by contacting our Privacy Officer. Withdrawing consent may mean we are unable to provide certain products or services.
The Website uses cookies and similar technologies to keep you signed in, remember your cart and preferences, understand how the Website is used, and (where applicable) support advertising. You can control cookies through your browser settings; disabling some cookies may affect how the Website functions. Where required by law, we will request your consent before placing non-essential cookies.
Payments are processed securely through our secure payment gateway and PayPal. Our Website uses Secure Socket Layer (SSL) encryption. We will never ask for your credit card PIN. Full payment-card details are handled by our payment providers under their own security standards and are not stored on our web server.
We do not sell your personal information. We may share it with:
Your personal information may be stored and processed by us and our service providers in Canada and in other countries, including the United States, where some of our providers operate. As a result, your information may be subject to the laws of those jurisdictions and accessible to courts, law enforcement and authorities there. We take reasonable steps to ensure third parties provide a comparable level of protection.
We maintain reasonable physical, technical and organizational safeguards to protect personal information against loss, theft, and unauthorized access, use, modification or disclosure. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
We retain personal information only as long as necessary to fulfil the purposes described in this Policy and to meet legal, accounting and tax requirements, after which we securely delete or anonymize it.
You have the right to request access to the personal information we hold about you and to request correction of any inaccurate or incomplete information. To make a request, contact our Privacy Officer (Section 13). We may need to verify your identity before responding and will reply within the timeframes required by applicable law.
The Website is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
The Website may contain links to third-party websites and services that we do not control. This Policy does not apply to those sites, and we encourage you to review their privacy policies.
If you have questions about this Policy, wish to access or correct your information, or want to make a complaint, please contact our Privacy Officer:
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada (www.priv.gc.ca) or, where applicable, your provincial privacy regulator (for example, Québec's Commission d'accès à l'information).
We may update this Policy from time to time. The current version will always be posted on this page with a revised "Last updated" date. Material changes will be communicated as required by law.
